LEGAL REFERENCE

Your Data, Your Privacy, Our Commitment

At rajapola, protecting your account details, payment records and gaming preferences is how we build the platform you trust. We're transparent about what data we collect, why we...

Account SecurityPayment ProtectionData TransparencyIndonesia Compliance
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rajapola Your Data, Your Privacy, Our Commitment

Privacy Policy Scope & Jurisdiction

rajapola operates for players in supported regions of Indonesia, where local law permits. This policy covers personal data we collect when you open an account, deposit via DANA, OVO, GoPay or QRIS, place wagers, and interact with our live casino, slots and sportsbook. We comply with data protection principles applicable to your region and process all information according to industry standards for

gaming platforms. Your privacy rights remain yours; we outline how you can access, update or request deletion of your data below.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions & Support Contacts

Data Access Requests Contact our privacy team to request a copy...
Security Concerns If you suspect unauthorised access to your account...
Policy Clarifications Questions about how we handle cookies, IP addresses...
WHY THIS PLATFORM

How We Earn Your Privacy Trust

Encryption Standard

All transactions—DANA transfers, OVO deposits, GoPay payments and QRIS scans—travel through industry-grade SSL encryption to prevent interception.

Regular Audits

We conduct periodic security reviews of our data handling practices to identify and close potential gaps before they affect your...

No Third-Party Sales

Your gaming history and payment records are never sold to advertisers. We share data only with payment processors and legal...

Cookie Transparency

Session cookies track your gameplay and preferences; analytics cookies measure lobby traffic. You can adjust cookie settings in your browser...

Account Controls

You own your deposit history, bet records and personal profile. Access or delete any data tied to your account whenever...

Incident Response

If a data breach occurs, we notify affected users within 72 hours and provide clear steps to secure your account...

Consistency Across Our Policy Pages

Data Collection StandardsEvery page of our privacy framework uses the same data minimisation principles—we collect only what's necessary to run your account and process deposits.
Payment Security RulesWhether you use DANA, OVO, GoPay or QRIS, our encryption and fraud detection standards remain consistent across all payment rail integrations.
User Rights AlignmentYour right to access, update and delete personal data applies uniformly across all jurisdictions where rajapola operates in supported regions.
Third-Party Vendor PolicyPayment processors, analytics platforms and live-dealer studios all sign data protection agreements matching our standard terms.
Breach Notification TimelineAcross all services—casino, sportsbook, slots—we follow the same 72-hour breach notification protocol mandated by regional data laws.
Cookie & Tracking RulesSession management, fraud detection and gameplay analytics use identical tracking rules whether you're on desktop or mobile.
Retention & Deletion SchedulesAccount closure data, transaction logs and betting histories follow the same retention window across all sections of the rajapola platform.
AT A GLANCE

Privacy Features Built Into Your Account

01
One-Tap Session Start Log in once; your session persists securely without re-entering credentials repeatedly. Encrypted cookies store your preference without exposing payment data.
02
Deposit Receipt Records Every DANA, OVO, GoPay and QRIS transaction generates a encrypted receipt stored in your account history. Download anytime; never shared externally.
03
Two-Factor Authentication Protect your account with SMS or email verification. Any login from an unusual location triggers a secondary confirmation step before access.
04
Bet Slip Privacy Your wagers, odds selections and game playtime are visible only to you in your account dashboard. Analytics stay on-device; no external tracking.
05
Payment Method De-Linking Remove saved DANA, OVO, GoPay or QRIS accounts from your profile anytime. Past transactions remain visible for record-keeping; future payments require re-entry.
06
Account Closure & Data Wipe Close your account and request permanent deletion of personal data. We retain only transaction records legally required by supported-region authorities.

Privacy Policy Questions

We collect your name, email, phone number, date of birth and residential address to verify your identity and comply with gaming regulations. Your payment method details—DANA user ID, OVO mobile number, GoPay account or QRIS code—are encrypted separately.

Deposit and withdrawal records are retained for seven years to meet accounting and legal obligations in supported Indonesian regions. You can download your full statement anytime from your account. Gameplay logs are kept for 12 months.

Yes. Close your account in settings, and we'll delete your personal profile within 30 days. Transaction records required by law remain archived but are no longer linked to your identity or accessible to our support team.

No. We never sell personal data, gaming history or payment details to third parties for marketing. We share data only with payment processors (DANA, OVO, GoPay, QRIS) and legal authorities when required by local law.

All payment credentials are encrypted using 256-bit SSL and stored in isolated, PCI-compliant servers. We never store full card or account numbers—only tokenised references that payment processors issue for recurring transactions.

We flag unusual patterns—multiple failed logins, deposits from new devices—and freeze the account temporarily. You'll receive an SMS or email asking you to verify the activity. No data is shared externally; verification happens on our secure portal only.

You can disable non-essential cookies in your browser settings, though session cookies required for account security cannot be turned off. Disabling analytics cookies does not affect your ability to play or deposit.